Who We Are
Carolina Help Desk is your one stop shop for all your IT needs. We provide IT support and services to small and large businesses in the upstate South Carolina area. We are centrally located in Laurens, SC. We currently provide on-site support for the following counties. Abbeville, Anderson, Greenwood, Greenville, Laurens, McCormick, Newberry, Oconee, Pickens, Spartanburg and Union. We provide remote support to anyone in the US.
Carolina Help Desk is your IT help desk. We provide service and support to small and large businesses. With 20 years experience in the IT business, we can solve your problems quickly and that saves you money. Our customers love our friendly and caring approach. Everyone doesn’t understand computers and technology. That’s why we take the time to explain things in non-technical terms that everyone can relate to. We provide service and support for all brands and makes of desktops, laptops, mobile devices and servers. We provide on-site and remote support. We also provide networking and premises wiring for data, telecom, audio and video. Please click here for a full listing of our services.
History – Established in 2003
Carolina Help Desk started out in 2003 helping small business owners in the upstate of South Carolina solve their IT problems. We started out using the industry’s Break-Fix model and approach. This simply means you break it and we fix it. Over the years we have adopted the Manged Services model and approach. Our Managed Services approach doesn’t wait until your system goes down and then you call us. We can monitor your system 24/7 and prevent issues before they can cause you down time.
Meet the Business Owner
Carolina Help Desk is owned and operated by Brian Padgett. Brian started Carolina Help Desk in 2003 to help small business owners with their IT needs and giving them their time back to focus on what’s most important, their business! Brian has over 20 years hands on experience in the IT industry. The most important thing is customer service and we get excited each time we help a small business owner with their IT needs.
We are here to help! Give us a call today.