Introducing: Total Care Plus
Carolina Help Desk is proud to announce our latest service offering, Total Care Plus.
Total Care Plus is a fully Managed IT Service that uses enterprise level software to monitor and maintain your computer 24/7/365, taking care of the most important and often overlooked items of your computers and servers.
There’s no need for for small businesses to worry about having to hire costly IT employees to maintain your systems. Total Care Plus provides the services and protection that your business needs to keep all your computers running fast and efficient.
Total Care Plus provides the following services:
Managed Anti-Virus / Anti-Malware Protection
Our Award Winning Enterprise Level Anti-Virus and Anti-Malware provides the very best protection against the latest viruses and malware, protecting your computer 24/7. We are immediately notified of any threats detected on your computer, allowing us to quickly take action if needed.
Patching – Software Updates
We keep all your computers up to date by scheduling and installing the latest verified Microsoft Updates and Third Party software updates like Adobe Reader, Java, Flash, etc. Keeping your computer up to date is the most effective way to keep it secure and protected.
Website Content Filtering
We automatically block blacklisted websites that are known to cause harm to your computer. We also provide custom filtering to block any website that employees may abuse, like Facebook, YouTube, etc.
Our fully automated process scans your computer daily for temp files and junk files that slow down your computer. It then removes them freeing up space and system resources keeping your system running efficiently and alowing you and your employees to be more productful.
24/7 System Health Monitoring
We monitor your computer hardware 24/7 to proactively respond to issues like low hard drive space or failing hard drives, etc. allowing us to take immediate action so we can resolve the issue before it can cause you any delays or down time.
Total Care Plus includes instant remote support allowing us to resolve many of the most common computer issues. We can remotely connect to your computer with your permission and take control. Just sit back and watch while we work.
Unlimited Online Backup
Our Enterprise level backup solutions automatically backup the data that’s important to you and your business. No more waiting on tape drives or backup software to run. Just leave it to us. You will be notified daily on the progress of each backup set. We will monitor your backup logs daily and take action if there was a problem with the last backup. Breathe easy and sleep easy knowing your data is being protected.
Total Care Plus Packages
We have several Total Care Plus packages to choose from. Your sure to find the right package that fits your needs.
We are here to help! Give us a call today.