Support Center Welcome to the Carolina Help Desk Support Center – We are here to help! Our business hours are Monday-Friday, 8:00 AM to 5:00 PM Eastern Time. For your convenience, we offer several ways to reach our technical staff. Phone Local: (864) 681-0471 Toll Free: 844-783-2466 (844 TECH NOW) E-Mail: [email protected] Open a Support Ticket Open a Remote Session